We know that if your office equipment is broken, your business might not work either. That’s why our Total Service Call sets us apart in the industry. We don’t just talk about customer service…we deliver it.
Here’s our guarantee
- A Response Time of no more than four hours when your equipment needs service.
- If you are unhappy with the performance of a machine and we cannot fix the problem, we’ll provide a loaner machine at no cost to you while we solve the issue.
- Your equipment will perform to the manufacturer’s specifications for five years or we will replace it with a product of equal or greater value at no charge.
- Your new equipment provided by Copy Link will be operational with an average uptime of 95% or we will provide a loaner machine within 24 hours of request.
- Your last copy made will be as clear as the first copy made.
- Your machine’s uptime will be maximized. We restock and order parts daily so you’ll always have the parts and supplies you need.
To request service, please fill out the form below: